FAQ
We’re excited to explore partnership opportunities! To start the process, please visit our "Contact Us" page on our website and fill out the inquiry form with your details and a brief description of your idea. Our team will review your submission and get in touch with you to discuss potential collaboration.
We strive to ensure that you’re satisfied with your purchase. However, we do not accept returns or exchanges. All sales are final. If you have any issues with your order, please contact our customer service team at info@facade.one within 7 days of receiving your item, and we’ll do our best to address your concerns.
Shipping costs vary depending on your location and the size of your order. To see the exact shipping charges, add items to your cart and proceed to the checkout page where the shipping cost will be calculated based on your delivery address. We offer various shipping options, and you can choose the one that best suits your needs.